Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.

Overview of role:

We are looking for an experienced, detail-oriented Senior Accounts Receivable Specialist to own the end-to-end receivables process. Cashflow is critical, and this role goes beyond routine AR processing. It requires strong reconciliation skills, confidence working across multiple finance systems, and the ability to manage credit risk and collections with minimal supervision.

You will be the key point of contact for resolving discrepancies and customer queries, maintaining accurate account data, and giving the wider finance team clear visibility of incoming cash through reporting and forecasting. You will also support month-end close, help during busy periods and contribute to ad hoc projects, making this a varied and hands on role within a dynamic finance environment.

You will need to work well under pressure, meet deadlines, and engage successfully with a wide range of internal and external stakeholders.

Key Responsibilities:

• Manage a portfolio of customer accounts and reconcile invoices across two separate finance systems, identifying and resolving discrepancies in a timely manner

• Monitor and manage the sales inbox(es), responding to customer queries and routing issues appropriately

• Act as a point of contact for invoice and account queries from both customers and internal stakeholders

Education, Experience and Qualifications:

• Proven experience in an accounts receivable or credit control role, ideally at senior or lead level

• Experience improving cash collection and reducing overdue debt

• Experience supporting cashflow forecasting or bad debt provisioning

• Experience reconciling data across multiple systems or platforms

• Essential: Ability to travel to office location with limited access to public transport

What We Offer:

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary

• 24 days annual leave plus bank holidays

• Sureserve Benefits Hub, accessing over 1000’s retail discounts

• Virtual GP service, 24/7, 365 days, available for employees and your immediate family

• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

• Bike2Work scheme

• Benefit from free on-site breakfast and fresh fruit, plus a free monthly lunch truck for all employees

Diversity, Equity and Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact .

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.