Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Salary: £27,976

Location: Liverpool, Edge Lane (L7 9NJ)

Contract: Permanent

Working hours: 40 hours per week (08:00-17:00)

WFH Option: Following a successful settling‑in period, we offer the flexibility to work from home one day per week

Role Overview:
We’re looking for a highly organised and proactive Recruitment Administrator to play a key role in supporting our end‑to‑end hiring process. This is a fast‑paced, people‑focused position where you’ll be the central coordination point between candidates, hiring managers, and external suppliers.

You’ll be responsible for keeping recruitment activity running smoothly, from managing applications and scheduling interviews to ensuring compliance checks are completed and onboarding documentation is prepared accurately.

Your attention to detail, strong communication skills, and ability to juggle multiple priorities will help us deliver a seamless, professional experience for every candidate who interacts with our organisation.

This is a new role to the business and works closely with the Resourcing Business Partner and HR team.

Key Responsibilities:

• Manage recruitment administration, ensuring applicant progress is accurately tracked throughout the recruitment lifecycle

• Maintain and update the Applicant Tracking System (ATS), ensuring recruitment data and candidate records are accurate and up to date

• Collect and verify candidate documentation including right-to-work checks, qualifications, certifications, and any compliance documentation required for employment

• Assist with and support the onboarding process

• Assist in preparing job adverts and posting vacancies across relevant recruitment platforms Proactively source and headhunt candidates using a variety of channels including job boards, LinkedIn, referrals, and talent pipelines

• Coordinate and schedule interviews, provide feedback to candidates and hiring managers in a timely manner

• Ensure a positive candidate experience by maintaining regular communication with applicants and responding to queries throughout the recruitment process

• Screen and assess candidates through CV reviews and initial interviews to ensure suitability for the role and alignment with business requirements

• Liaise with recruitment agencies where required to support hiring needs and ensure delivery against agreed recruitment timelines

• Undertake any other duties commensurate with the role as required by the business

Skills & Experience

• Previous practical experience in an internal recruitment or talent acquisition role (essential)

• Proven experience managing the full recruitment lifecycle, from role briefing through to offer and onboarding

• Experience recruiting for technical, engineering, field-based, or operational roles is desirable

• Proficient in Microsoft Office applications, including Word and Excel, for managing documentation, recruitment tracking, and reporting

• Experience recruiting within the utilities, energy, engineering, telecoms, or infrastructure sectors is advantageous

• Strong sourcing and candidate attraction skills, including use of job boards, LinkedIn, and direct sourcing methods

• Experience using Applicant Tracking Systems (ATS) and recruitment databases

• Strong organisational skills and attention to detail

• Excellent communication skills with a proactive approach to their work and self-motivated

What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• £27,976 per annum

• Contributory pension scheme

• Life assurance

• 20 days + Bank holidays (service based increasing holiday scheme)

• Enhanced maternity, paternity, adoption leave and other family friendly policies

• Sureserve Benefits Hub, accessing over 1000 retail discounts

• Virtual GP service, available for employees and immediate family

• Employee Assistance Programme (EAP)

• Bike2Work Scheme

• EV Car Scheme

• Employee engagement events and “Employee Voice” programmes

• Strong opportunities for career growth and development

• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scnw.careers@sureserve.co.uk.

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.