Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.

Overview of role:

The Electrical Improver will play a key role in ensuring works are completed safely, efficiently, and in line with regulatory standards, including interpreting technical drawings, assisting with inspections, maintaining tools and equipment, and resolving minor electrical issues under supervision. This position is ideally suited to a motivated individual with a strong commitment to health and safety, teamwork, and professional development within a supportive and well‑structured working environment.

Key Responsibilities:

• Assisting qualified electricians in the installation, maintenance, and repair of electrical systems.

• Supporting the testing and inspection of electrical systems to ensure compliance with safety standards.

• Reading and interpreting technical drawings and wiring diagrams.

• Ensuring all work is carried out in accordance with health and safety regulations.

• Maintaining tools and equipment in good working condition.

• Collaborating with team members to complete projects efficiently and on schedule.

• Troubleshooting and resolving minor electrical issues under supervision.

Education, Experience and Qualifications:

• Previous experience in an electrical improver or similar role.

• Installation and replacement of light fittings

• Emergency light servicing and testing

• Basic knowledge of electrical systems and components.

• Relevant certifications or training in electrical work (e.g., ECS card or equivalent).

• Strong attention to detail and problem-solving skills.

• Ability to work effectively as part of a team.

• Good communication skills and a proactive attitude.

• A commitment to maintaining high standards of safety and quality.

• Strong Written and Verbal Communication

• Excellent organisational skills – good time management

• Excellent customer service skills

• Presentable, professional technician

• Full valid UK Driving License

What We Offer:

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary

• 24 days annual leave plus bank holidays

• Sureserve Benefits Hub, accessing over 1000’s retail discounts

• Virtual GP service, 24/7, 365 days, available for employees and your immediate family

• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

• Bike2Work scheme

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000’s retail discounts

• Virtual GP service, 24/7, 365 days, available for employees and your immediate family

• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family

• Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Reasonable Adjustments

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact SCE.GroupHR@sureserve.co.uk

Pre-employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks.

You may be required to carry out other duties in order to commensurate with the post. This will not change the character or purpose of the post but will be necessary to maintain high standards of business practice. The post-holder will be expected to participate in developing Sureserve Quality Standards.

This job description, through Business reasons, may be altered from time to time to meet the changing needs of the Company.