Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Role Overview:

Assist our heating/install teams and maintenance engineers in providing a first class service to our loyal customer base.

No two days will be the same and we require a self-motivated team player who can manage their workload efficiently and to a high standard. The role involves working in both occupied and void properties, delivering high-quality joinery services while maintaining excellent standards of customer care, safety, and compliance.

Key Responsibilities:

• Ability to lift and relay floors, box in pipework, cut hatches

• Ability to hang radiators and assist in running pipework an advantage

• Ensure all works are completed to a high standard, in line with specifications and relevant building regulations

• Complete works in a “right-first-time” approach where possibleWork respectfully and professionally in tenants’ homes, ensuring minimal disruptionCommunicate clearly with residents regarding work requirements and timescales

• Accurately complete job reports, works orders, and any associated paperwork or digital records

• Report follow-on works, defects, or H&S concerns promptly

• Adhere to safeguarding policies and recognise potential vulnerabilities in tenants

Skills & Experience

• Proven practical experience as a Joiner / Carpenter, ideally within social housing or domestic maintenance

• NVQ Level 2 or 3 in Carpentry & Joinery, or equivalent practical experience (desirable)

• Good problem-solving skills and attention to detail

• Full UK driving licence

• Willingness to undertake a DBS check

What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• £34,923 per annum

• Company vehicle and fuel card supplied

• Uniform, PPE & mobile device supplied

• Contributory pension scheme

• Life assurance

• 20 days + Bank holidays

• Enhanced maternity, paternity, adoption leave and other family friendly policies

• Sureserve Benefits Hub, accessing over 1000 retail discounts

• Virtual GP service, available for employees and immediate family

• Employee Assistance Programme (EAP)

• Bike2Work Scheme

• EV Car Scheme

• Employee engagement events and “Employee Voice” programmes

• Strong opportunities for career growth and development

• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scn.hr@sureserve.co.uk.

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.