Sureserve

Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.

We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.

We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.

With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.

Sureserve Compliance Central

We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients

We are are looking for an experienced and driven Renewables Surveyor / Technical Lead to support the delivery of high‑quality domestic renewable energy installations. This is a key role working across surveying, design, compliance, and quality assurance, while supporting our installation and service teams to deliver first‑class outcomes for our customers and clients.

The Role

You will take ownership of pre‑ and post‑installation surveying activities, system design, quality inspections, and compliance across a range of renewable and heating technologies. Working closely with our operational teams, supply chain, and clients, you will help ensure every project is delivered to the highest technical and professional standards.

Key Responsibilities

• Complete pre‑ and post‑installation surveys, including all assessments required for relevant renewable technologies and accreditations

• Design new systems in line with British Standards, Codes of Practice, and MCS requirements

• Carry out post‑installation quality inspections, ensuring installations meet our quality standards and exceed customer expectations

• Undertake EPC surveys and whole‑house retrofit assessments, producing certification where required

• Provide day‑to‑day technical and operational support to installers, service engineers, electricians, multi‑skilled operatives, administration teams, and Resident Support Advisors

• Support Install and Service Administrators with planning, scheduling, and coordination of works

• Liaise closely with clients, residents, supply chain partners, and engineers

• Work alongside Resident Support Advisors to ensure customers are fully informed ahead of works, using manufacturer guidance and clear communication

• Provide technical advice and expertise across the business on heating and renewable technologies

• Promote a culture of quality, professionalism, and continuous improvement, encouraging employee development and strong team engagement

General Duties

• Support the Management Team with MCS compliance, including annual assessments and ongoing alignment with industry standards

• Stay up to date with new technologies and industry developments, attending training, seminars, and exhibitions as required (full support provided)

• Produce detailed heating design line diagrams using CAD software

• Represent the company professionally at client meetings, tenant forums, and complaint reviews

• Undertake site visits to support teams and resolve technical issues

• Identify and coordinate relevant manufacturer training to support specialist project delivery

• Attend and support client and customer consultation meetings

• Complete post‑inspection remedial actions where necessary

• Carry out Health & Safety checks in line with company and legal requirements

What We’re Looking For

• Strong experience within the renewables and heating sector

• Sound knowledge of MCS standards, British Standards, and compliance requirements

• Experience completing EPCs and retrofit assessments

• Ability to interpret and produce technical designs and CAD drawings

• Excellent communication and stakeholder management skills

• A proactive, professional approach with a strong focus on quality

What We Offer

• A key technical role within a growing renewables business

• Ongoing training and professional development

• Supportive management and collaborative working environment

• Opportunity to help shape quality standards and future growth

Benefits

• Employee wellbeing programme, occupational health support, telephone support- counselling for staff

• Service level awarded annual leave

• Technical training and certifications relevant to the role.

• Enhanced Maternity & Paternity Packages

• Dental/Healthcare cash plan

• Cycle to Work Scheme

• Electric Vehicle Leasing Scheme

• Gender & Equality Working Group

• Sureserve Academy- a platform for development, career progression

• Employee Voice Programme

• Social activities for all of our teams

• Sureserve Legends- celebrating the fantastic ways in which our employees live our values.

Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk

Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.

Join us in our mission to deliver excellence across the UK.