Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Role Overview:

Undertake effective delivery, management, and compliance of gas installation programmes across the housing association / client contracts. This includes leading the domestic installation team, overseeing a full installs team, new installations, replacements, upgrades, and major works to ensure they are completed safely, on time, within budget, and in full compliance with statutory and regulatory requirements.

Key Responsibilities:

• Manage the end-to-end delivery of gas installation programmes, including boiler replacements, heating upgrades, and associated works

• Oversee contractors and in-house teams to ensure works meet agreed specifications, quality standards, and timescales

• Ensure installations are delivered in line with budgets and programme targets, identifying risks and implementing mitigation measures

• Coordinate installation works with residents, internal teams, and external stakeholders to minimise disruption

• Ensure full compliance with all relevant gas safety legislation, regulations, and standards (including Gas Safety Regulations and Health & Safety requirements).

• Monitor and audit gas installation works to ensure high standards of workmanship and regulatory compliance

• Ensure accurate certification, records, and asset data are completed and maintained

• Manage contracts and service level agreements with installation contractors and monitor contractor performance through KPIs, inspections, audits, and resident feedback

• Challenge poor performance and drive continuous improvement and value for money

• Produce regular performance, financial, and compliance reports for senior management

• Use data and insights to improve programme delivery, efficiency, and resident outcomes

• Systematically identify and deliver continuous improvement / cost savings

Skills & Experience

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) 

• Full UK driving licence (essential)

• Proven experience managing gas installation programmes within social housing, local authority, or a regulated housing environment (essential)

• Strong knowledge of gas safety legislation, compliance, and best practice

• Experience managing contractors and budgets

• Ability to interpret technical specifications and drawings

• Excellent organisational, communication, and stakeholder management skills

• Strong problem-solving skills and the ability to manage competing priorities

Please note: The successful candidate will be required to undertake a DBS check prior to commencing employment with us.

What We Offer:

• £40,000-£45,000 depending on experience

• Company vehicle and fuel card supplied

• Uniform, PPE & mobile device supplied

• Employer contributed pension scheme

• Access to our EAP - Employee Assistance Programme

• Service level awarded annual leave

• Enhanced maternity and paternity packages

• Cycle to work scheme

• Employee engagement events

• “Employee Voice” programmes

• Strong opportunities for career growth and development

• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

• A diverse, inclusive, and supportive workplace that values equality

We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Apply Today

If you have the skills and experience we're looking for, we'd love to hear from you!

Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, colour, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status.

We offer reasonable adjustments in the recruitment process to candidates who require them. Please reach out to scn.hr@sureserve.co.uk.