Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Role Overview:
Are you passionate about smart metering and inspiring the next generation of engineers? Are you're an experienced trainer or looking to transition off the tools, this is your chance to make a real impact.
At Sureserve Compliance North, we deliver high-quality training across the gas, renewables, and utilities sectors—and we’re growing. We're looking for a hands-on Smart Metering Trainer to join our expert team from within our training centre.

Key Responsibilities:

• Deliver industry leading training, create and maintain a positive and professional learning environment

• Must be a leader that sets the standard and expectations through example in their conduct, work ethic, integrity and character

• Able to deliver, manage and motivate trainees through effective training methodologies both in group and individual training environments

• Deliver and continuously improve training programs as well as ongoing learning opportunities across the organisation

• Utilise a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs

• Conduct specific training needs & assessments to support the design, development, and delivery of training programs to ensure delivery of fully competent engineers on behalf of Metering Companies

• Partner with other group operational management teams to outline deliverables, expectations, and risks, that will include defined post training needs per trainee including mentor documentation

Skills & Experience

• Excellent knowledge of Gas/Electric metering systems, installations and legislation

• Gas: CCN1 or CMA1, MET1 & REGT1

• EV charging experience

• Full understanding of Gas safe and MOCOPA procedures

• 18th Edition, U16 knowledge and 3 Phase is beneficial

• High energy, enthusiastic, and motivational training style

• Excellent creative and conceptual thinking abilities

• Computer literate with knowledge of Microsoft office and web-based systems; visual aids technology

• Strong organisational, planning, project management, problem solving, communication, presentation, facilitation, and influencing skills required,

• Adept public speaker with strong interpersonal skills

Additional Requirements:

• A minimum of 4 years’ experience carrying out dual fuel gas and electric smart metering activities

• Training/Mentor experience

• Soft skills - communication skills verbal and written, critical thinking, time management, team building

• Single phase 1 rate & 2 Rate knowledge

• Minimum gas qualification CCN1/CMA1/CMA3, MET1. (3 Phase,REGT1 and other relevant qualifications beneficial)

• Full clean driving license

• Qualifications in Training & Assessing (TAQA or equivalent)

What we offer?

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• £40-£45k depending on experience

• Company vehicle and fuel card supplied

• Uniform, PPE & mobile device supplied

• Contributory pension scheme

• Life assurance

• 20 days + Bank holidays (service based increasing holiday scheme)

• Enhanced maternity, paternity, adoption leave and other family friendly policies

• Sureserve Benefits Hub, accessing over 1000 retail discounts

• Virtual GP service, available for employees and immediate family

• Employee Assistance Programme (EAP)

• Bike2Work Scheme

• EV Car Scheme

• Employee engagement events and “Employee Voice” programmes

• Strong opportunities for career growth and development

• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values

Committed to Diversity & Inclusion

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Reasonable Adjustments

As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scn.hr@sureserve.co.uk.

Pre Employment Checks

Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.