The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Purpose of the Role / Role Overview:

• Follow on from heating installations and complete a range of tasks that include boxing in pipework, tiling, ceiling repairs, making good & painting.
• To work closely with the Area Manager and admins to provide a variety of assistance to the install engineers
• To assist with vertical flues

Your assistance will enable the Installation department to complete planned work and achieve the required operational and customer service performance targets, Health and Safety, Quality and Environmental systems, company procedures and meet legislation requirements.

General Duties/Key Responsibilities:

• To assist with the installation of new boilers where required
• To help complete vertical flues, adding bracing into the loft and weathering the lead slate into the roof
• To build timber boxing under boilers where required
• To assist with the ASHP installations, building concrete bases, lifting floorboards, and constructing new cupboards
• To attend all calls allocated to you, if delayed report to call handlers so the resident can be made aware of delays.
• To record accurate logs of work undertaken and materials used, to capture this on the company’s PDA / I.T system.
• Where any further works are required, you must liaise with the Area Manager/ admin teams and then inform residents of the timescale for completion of the work being undertaken.
• Be prepared to work flexibly with the possibility of working outside normal working hours depending on the needs of the business
• Carry out your daily tasks in a helpful and professional approach prioritising customer service.
• To always keep your allocated company vehicle clean and tidy ensuring any waste is disposed of to company/HSE regulations.
• Day-to-day self-management of your workload, being responsible for the works you have carried out.

To complete this role you must have or be working towards a City & Guild multi trade/building qualification or be able to demonstrate the relevant experience.

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

• Competitive salary
• Contributory Pension scheme
• Life assurance
• 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
• Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

• Sureserve Benefits Hub, accessing over 1000’s retail discounts
• Virtual GP service, 24/7, 365 days, available for employees and your immediate family
• Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
• Bike2Work scheme

• Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scs.careers@sureserve.co.uk

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3^rd party, including the right to work in the UK and DBS checks