Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future

Please note that this is predominantly a Service Engineer role, however the successful candidate will need experience with repairs too. 

Role Overview:

The primary responsibility of our Gas Engineers will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.

The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You’ll be working across a variety of environments and must be comfortable adapting to different settings and client needs.

Key Responsibilities:

• Carry out service and maintenance works on a variety of domestic properties across the region.
• Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
• Communicate updates and progress of work, completing the required paperwork electronically and manually.
• Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
• comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.

Skills & Experience

• Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
• Valid UK driving licence (essential)
• Previous practical experience in gas maintenance within a domestic capacity
• Solid understanding of gas safety regulations and industry standards
• Strong problem-solving skills and the ability to work independently
• A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants

Please note: The successful candidate will be required to undertake a DBS check prior to commencing employment with us.

What We Offer:

• from £30,420 per annum 
• Company vehicle and fuel card supplied
• Uniform, PPE & mobile device supplied
• Employer contributed pension scheme
• Access to our EAP - Employee Assistance Programme
• Service level awarded annual leave
• Enhanced maternity and paternity packages
• Cycle to work scheme
• Employee engagement events
• “Employee Voice” programmes
• Strong opportunities for career growth and development
• “Sureserve Legends” – celebrating the fantastic ways in which our employees live our values
• A diverse, inclusive, and supportive workplace that values equality

We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.

Apply Today

If you have the skills and experience we're looking for, we'd love to hear from you!

Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, colour, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status.

We offer reasonable adjustments in the recruitment process to candidates who require them. Please reach out to scnw.careers@sureserve.co.uk.