Outbound Call Centre Agent
About Providor:
Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers.
As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.
Purpose of the Role:
As a Smart Metering Planner you will be responsible for scheduling appointments on behalf of our clients to install/exchange Smart Meters whilst maximising Engineer capacity by outbound calling activity.
Specific Roles and Responsibilities:
Working Hours:
9AM - 5PM Monday to Friday
Occasionally 11AM - 7PM shifts Monday to Friday may be required
Please be advised that this is a fixed term contract position until the end of February 2025 however, this may be extended or lead to a permanent job.
Salary
£22,523.00 per annum
Plus, a discretionary bonus of up to £200 per month on successful achievement of monthly KPI’s.
The Individual:
- Previous experience of inputting/updating databases.
- Highly articulate with a clear telephone manner.
- Good IT skills with knowledge of Microsoft Word, Excel and Outlook.
- Good work ethic, highly self-motivated, and positive.
- Ability to organise and manage own workload.
- Previous experience working in renewable energy is desirable
- Personable with excellent communication skills.
- Ability to work to deadlines, delivery of targets for self and others.
- Strong team player.
- Business
- Providor
- Role
- Elland - Office Roles
- Locations
- Elland
- Yearly salary
- £22,523
- Employment type
- Temporary
Outbound Call Centre Agent
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